Shipping policy

Thank you for shopping at Bundles Galore. We specialise in curated bundles of lifestyle, homeware and leisure products designed for adults across the United Kingdom. Below is everything you need to know about how and when your order arrives.

Order processing

  • Orders are processed within [1–2] business days of payment confirmation.
  • Processing includes quality inspection, carefully packed, and handover to our courier.
  • Business days are Monday to Friday, excluding UK public holidays.
  • During peak periods (e.g. Black Friday, Christmas), processing may take an extra [1–2] business days. We will notify you by email if this affects your order.
  • Orders placed after [2 pm GMT/BST] or on weekends and bank holidays will begin processing the next business day.

Shipping destinations

  • We currently ship to mainland United Kingdom (England, Scotland, Wales).
  • We also ship to Northern Ireland, the Isle of Man, and the Channel Islands at the rates shown at checkout.
  • At this time, we do not ship to international destinations outside the UK.

Shipping methods and delivery times

All delivery times are estimated and begin from the date of dispatch (not the order date).

Standard UK Delivery (Royal Mail / Evri / DPD)

  • Cost: £4.99 or FREE on orders over £50
  • Estimated delivery: [2–4] business days after dispatch for mainland UK
  • Tracked: Yes – you will receive a tracking link by email once your order ships

Express UK Delivery (DPD / Royal Mail Special Delivery)

  • Cost: £6.99
  • Estimated delivery: [1–2] business days after dispatch for mainland UK

  • Tracked: Yes – full tracking and signature on delivery

    Note: Remote areas, Scottish Highlands and Islands, and some rural postcodes may take an additional 1–2 business days.

Free shipping threshold

  • We offer free standard shipping on all UK orders over £50.
  • This threshold is calculated on the order subtotal after any discounts or automatic bundle savings.
  • If your order qualifies for free shipping but later falls below the threshold due to returns or cancellations, we may deduct the original shipping cost from your refund.

Order tracking

  • Once your order has been dispatched, you will receive an email with your tracking number and carrier link.
  • You can also track your order anytime by visiting the details provided within the email you have received.
  • If your tracking shows “delivered” but you have not received your package, please contact us within [48 hours] so we can investigate with the carrier.

Shipping delays

While we aim to meet all estimated delivery windows, some delays may occur due to:

  • Courier service disruptions
  • Severe weather or national events
  • Incorrect or incomplete address details provided at checkout
  • Customs inspections (for Northern Ireland, Isle of Man, and Channel Islands)

If your order is significantly delayed, we will proactively contact you with updated information and options.

Lost or damaged packages

  • Lost packages: If your tracking shows no movement for 5 business days after dispatch, or the carrier confirms the package as lost, we will either send a replacement or issue a full refund (including original shipping cost).
  • Damaged packages: If your items arrive damaged, please email us at Help@BundlesGalore.co.uk within 24 Hours of delivery with photos of the damage and packaging. We will arrange a replacement or refund promptly.
  • We are not responsible for packages marked as “delivered” by the carrier unless there is clear evidence of misdelivery or theft.

Address accuracy

  • Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer.
  • If you need to update your address, contact us immediately at Help@BundlesGalore.co.uk. We can only change addresses if the order has not yet been dispatched.

Customs, duties and taxes (for non-mainland UK)

  • For orders to Northern Ireland, the Isle of Man, and the Channel Islands, any applicable customs duties, import taxes or handling fees are the responsibility of the recipient unless otherwise stated at checkout.
  • These charges are not included in the product price or shipping cost and are collected by the carrier upon delivery or in advance by email/SMS.

Contact us

If you have any questions about our shipping policy or your order, please contact us:

Last updated: [18 September 2026].